Parallels Desktop comes with 24/7 phone, chat and email support. Subscription licenses come with phone, chat and email support available for the lifetime of the subscription. Perpetual licenses come with 30 days phone and chat support, email support is valid for 2 years since the product release date. Download Elgato Video Capture 1.1.5 for Mac Elgato Video Capture 1.1.5 will work on an Intel Mac with OS X 10.6.8 or higher. However, we recommend macOS 10.13 or later with all software and security updates installed. Read Me: English / 日本語. Download Video Capture 1.1.3 Please note: Video Capture 1.1.3 does not support OS X 10.5.8.
Whether deploying iPhone in your enterprise or supporting Mac computers in your organization, AppleCare Help Desk Support provides the backup expertise your frontline technology staff requires.
This plan provides priority access to Apple’s senior technical support staff by telephone 12 hours a day, 7 days a week,1 allowing you to manage resources more efficiently, improve response time, and reduce training costs. The plan provides one year of coverage to two technical contacts designated by your organization.
One year of support for an unlimited number of incidents
Mac Tech Support
Priority telephone access to Apple senior technical staff
AppleCare Help Desk Support covers an unlimited number of support incidents for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions, including graphical user interface-level assistance with macOS Server network configuration and server administration. You can even get help for Apple Business Manager or Apple School Manager when you call. For ease of budgeting, additional Apple devices or Mac computers will not increase the cost of your AppleCare Help Desk Support contract. Products covered include:2
Support For Macbook Air
Hardware
iPad
Apple Watch
iPhone
Apple TV
iPod
Mac
Software
iOS
Final Cut Pro
iPadOS
GarageBand
macOS
iMovie
tvOS
Keynote
watchOS
Logic Pro
Apple Configurator
MainStage
Apple Remote Desktop
Music Memos
Classroom
Motion
Compressor
Numbers
Pages
AppleCare Help Desk Support includes one year of help desk support for an unlimited number of incidents.